Policies (Under Construction/ Rules Are Valid)
General Program Policies (Kreyòl incl.)
(Applies to Private Coaching and Group Programs)
Payment & Confirmation
Payment is required to confirm any session or enrollment.
All payments are final and non-refundable.
Attendance & Punctuality
Sessions begin and end at the scheduled time.
Late arrival does not extend the session.
Consistent attendance is required.
24-Hour Cancellation Rule
Sessions cannot be canceled within 24 hours of the scheduled start time.
Any cancellation made less than 24 hours before the session will be counted as used. The payment cannot be refunded or transferred.
Reschedule & Absence Communication
All reschedule or absence requests must be submitted in writing.
A general statement such as “I have an emergency” is not sufficient. You must clearly explain the situation and outline your plan to make up missed work.
Rescheduling is limited. Repeated occurrences may result in removal from the program or termination of services.
Failure to provide proper communication will result in the session being counted as used.
Participation & Conduct
Active participation is required.
Cameras must remain on during sessions.
Multitasking is not permitted.
Respectful communication is expected at all times.
Technical Responsibility
Students are responsible for maintaining a stable internet connection.
Technical issues on the student’s side do not qualify for rescheduling or refunds.
Recordings & Materials
Class recordings and materials are for enrolled students only.
Sharing, distributing, or publishing class content without explicit permission is prohibited.
Règleman Jeneral Pwogram nan
(Aplike pou Sesyon Prive ak Pwogram an Gwoup)
Pèman ak Konfimasyon
Pèman obligatwa pou konfime nenpòt sesyon oswa enskripsyon.
Tout pèman final epi yo pa ranbousab.
Prezans ak Ponktiyalite
Sesyon yo kòmanse epi yo fini a lè.
Si ou anreta, sa pa pwolonje sesyon an.
Prezans regilye obligatwa.
Règ 24 Èdtan pou Anilasyon
Ou pa ka anile yon sesyon mwens pase 24 èdtan anvan lè li te prevwa a.
Nenpòt anilasyon ki fèt mwens pase 24 èdtan anvan sesyon an ap konte kòm itilize. Pèman an pa ka ranbouse ni transfere.
Kominikasyon pou Chanjman Dat oswa Absans
Tout demann pou chanje dat oswa pou absans dwe fèt alekri.
Yon fraz jeneral tankou “mwen gen yon ijans” pa sifi. Ou dwe eksplike sitiyasyon an klèman epi di kijan ou pral ratrape travay ou rate a.
Chanjman dat limite. Si sa rive twòp fwa, sa ka lakòz yo retire w nan pwogram nan oswa mete fen nan sèvis la.
Si ou pa bay kominikasyon ki apwopriye, sesyon an ap konte kòm itilize.
Patisipasyon ak Konpòtman
Patisipasyon aktif obligatwa.
Kamera yo dwe limen pandan sesyon yo.
Pa gen fè lòt bagay pandan klas la.
Respè obligatwa nan tout entèraksyon.
Responsablite pou Teknoloji
Elèv la responsab pou gen yon koneksyon entènèt ki estab.
Pwoblèm teknik sou bò elèv la pa bay dwa pou chanje dat ni pou mande ranbousman.
Anrejistreman ak Materyèl
Anrejistreman ak materyèl klas yo fèt sèlman pou elèv ki enskri yo.
Ou pa gen dwa pataje, distribye, oswa pibliye kontni klas la san pèmisyon eksplisit.